Brings all communication from multiple sources into one central platform. Skip logging multiple platforms, check and respond to guest emails, SMS, and app messages from one place.
Simplifies How You Communicate With Guests From
One Central Location
Centralizes guest communication
You can answer a guest query or request with ease, all from one place. Be it email or SMS, or app message, with Zenya’s unified inbox, you can see all messages and reply quickly. It provides multiple options to send custom messages like text only or text + email or app first & text second. You can also chat with guests within Zenya.
Manage and reply to outlook and Gmail emails from Zenya’s Unified Inbox
You can drag and drop outlook & Gmail emails to Zenya’s platform . The entire email thread gets linked to the guest message journey. Manage and track email threads from one place and can flag messages.
Attach images, and documents directly from your unified inbox
Without leaving Zenya, attach files like lease agreements, properties brochure or so. Attach images & PDFs directly and save time juggling systems.
View communication history
Boost transparency within the team by knowing when your message was delivered, opened and processed.
View orders and link tasks
Save time by seeing all guest orders in one place and instantly link task orders.