How to maximize revenue per guest at every step of guest journey
Know ways how to monetize guest journey and delight guest at every touchpoint using the right technology
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As a forward-thinking property manager and owner, you need to address changing guests’ needs and know how to monetize guest journeys.
It demands evolving ways to improve touch-points – be it pre-booking interaction or during the stay communication or post-stay engagement. The way you communicate with your guests is crucial as it helps them choose you over your competitors.
At the same time, it’s also a source of generating additional revenue streams by upselling services and additional amenities.
In this guide, you will learn ways how to monetize guest journeys and improve the guest experience
In this e-book, you will learn
How to adapt to changing guest behavior and cater to guest demands
Ways to maximize revenue per guest at every step of the guest journey
How to personalize guest experience throughout the guest journey
How automation takes guest experience to next level and boosts employee experience
How to delight your guests with self-service tech
Why you should not rely only on OTA and how you can reduce direct booking to 5 minutes