Improve Response Time, Go Paperless and Automate your Maintenance Task in 2021
Does your workday consist of spending hours of valuable time completing routine, mundane, repetitive tasks within your software? As a property manager you’re most likely juggling a lot of responsibilities attending to your residents, employees, and owners. As the days until year-end shrinks your To Do list continues to grow!
From rent collection, posting charges, late fees reminder, and addressing resident requests- there is a lot on your plate. It is important to do maintenance work but keeping up with all tasks without a well-planned maintenance schedule results in a chaotic situation. A maintenance plan not only mitigates risk and averts negligence but also helps you to take preventive measures on time.
What if you could eliminate the mounting maintenance tasks while working remotely? If you could automate responses to requests, operate 24/7 on a reduced staff, and turnaround service tickets quicker, everyone wins.
A powerful property maintenance software takes the struggle away and keeps everything organized.
Rely on Zenya
the one complete solution that brings CRM + PMS + Invoicing + Resident Experience + Automation + Insights TOGETHER.
Without Zenya
Manual task assignment
Individual sorting and prioritization
Continued missed job duties
Increased task management and assignment time
With Zenya
Customize assignments based on urgency
Lower turnaround time
Instant task assignment and issue resolution
Real-time communication between staff, resident, management
Real-time system updates and reporting
Efficiently Manage Maintenance Tasks
You can define, create, and manage the assignment of tasks automatically or manually based on workflows. The tenant can make service requests on their mobile phone using email, text message, or call which immediately sends an alert to the required department and staff.
Capture Task Completion Time
Automatically record the time it takes to complete a task by staff or department.
Schedule Recurring Items
Be it landscaping or snow removal, maintenance tasks that require regular service can be scheduled. Automated messages and reminders can be sent to both residents and crew.
Track Task from Creation to Completion
Eliminate the need to call or email staff for updates and reminders. You can track all jobs by task or assignee. Managing gets easier, quicker, and transparent as you monitor progress from start to end.
Prioritize Your Task and Set Alerts Easily
You can set the priority based on the urgency or deadline. This helps your staff stay on top of what needs to get done. Assignments and reminders are sent to their mobile devices with a push notification, email, SMS text regardless of where they are located.
Bird’s Eye View with Single Dashboard
Manage assignment history by the department or employee at a single location or multiple locations. Open and incomplete items are located on the home page dashboard. Residents, staff, and vendors can submit documents, add notes, checklists, or attach videos and images of orders.