Targeted Marketing

Zenya’s personalization engine will create memorable moments with your guest whether it be during their stay or in a future email campaign.

Luxury Hotels & Resorts

Management Companies

Temporary Housing

Automated communication across the guest journey

Proactively engage with your guests from pre-checkin to checkout by fully integrating with your PMS system.

Act as a personal concierge for your guests

Provide all the services and information your guests could ever need right on their phone.

Guest satisfaction management

Manage your guest satisfaction throughout the duration of their stay.

Deliver around the clock guest engagement

Our automated configurable messaging system lets you and your guests proactively engage whenever and wherever.

Recover from poor guest experience before they leave

Know when a guest is dissatisfied before they checkout. Solve any potential issues your guest may be experiencing to prevent negative online reviews.

Guest can share their positive experience with a single click

With a single click, your positive guests can share their experiences on TripAdvisor, Facebook, Twitter, etc. leading to a higher online ranking.

Request Management

Manage and organize all requests and tasks

Check In

Allows guests to submit a pre-check in time and requests before arriving to your property.

Room Upgrades

Allows guests to submit a pre-check in time and requests before arriving to your property.

Integration

Fully Synced with PMS

All guest information from your PMS is synced with Zenya