See Zenya In Action
Schedule a 30-Minute Demo and Our Zenya Team Will Show You How Your Company Can Experience Phenomenal Growth
%
Increase in revenue
%
Time savings for staff
%
Reduction of errors from lack of or miscommunication
Learn Why Zenya is Trusted by Companies Nationwide
Giri Hotels
Dlux Suites
Sun & Ski Inn and Suites
Eliot Hotel
CHS Corporate Housing
All in One Solution for CRM + PMS + Invoicing
Which Can be Fully Customized To Match Your Needs!
Enhance your guest’s experience and improve efficiencies
across the entire ecosystem
360-Degree Dashboard: Map each department’s needs and workload
Request Management Tool: Automate, manage, & organize requests effortlessly
Task Management Tool: Become more organized and improve response times
Automate Your Charges: Easily set rules and customize invoices based on each customer's needs
Invoicing Made Easy: Customers have the ability to pay their invoice from anywhere with their mobile phones and a bank/credit card.
Guest Engagement Platform: Delight your customers 24/7/365
Personalized Concierge Experience: Manage your communication with text, email, web, chat, and API
Go Mobile: Your team and your customers will enjoy the convenience of the mobile-friendly features
Manage Online Reputation: Customers can share their experience directly from the Concierge App
Workflows: Configure and customize workflows for each stakeholder
Real-Time Issue Resolution
Automated Metrics: Track and report task metrics such as quality score and time completion
Collaborative Communication: Bring real-time notification, chat, task management, evaluation, and more to your teams
Lead Tracking manages the lead source, response time, win/loss analysis and feedback for account management, marketing and reporting
24/7 Live Support
Fully-synced with your property management and accounting softwares
“Zenya provides a guest engagement system that seamless interfaces with our PMS to allow us to realize our goal of personalized service on an expanded level. Not only are we able to communicate with guests in advance and during their stays, we are also able to obtain feedback in the form of surveys and accrue satisfaction metrics that help us identify various qualitative and operational factors. In addition, Zenya allows us a platform to instantly market services, promotions, and more recently with the challenges of COVID-19, provide a pathway to facilitate virtual registration and disseminate safety protocol information.
Zenya is an invaluable as well as budgetary viable service we have come to rely on, and customer service has always been highly responsive and effective. It is with pleasure that I extend my highest recommendation for Zenya.”
Pascale Schlaefli
General Manager, Eliot Hotel