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Technology Is the Way to Your Guest’s Heart (and Wallet)

April 25th, 2017|Uncategorized|

Today’s hotel guests are more demanding than ever, hotels are rapidly adopting strategies to discover and meet every guest need. Consider the experience a guest has from booking to check-in. As it stands right now, a guest will receive a confirmation email upon booking. Between this point and check-in, the only interaction with your [...]

AMSI selects Zenya’s Guest Experience platform to improve guest, owner, and staff communication

April 12th, 2017|Uncategorized|

AMSI, corporate and short term furnished rentals, is excited to announce their partnership with Zenya, a communication platform for guest oriented hospitality industries that focuses on providing an exceptional guest experience. Robb Fleischer, CEO of AMSI, is extremely pleased to introduce Zenya’s technology into their Property Management and Interim Corporate Housing Divisions. “Through our [...]

How can hotels compete with Airbnb? Lock-In your customer from Transactional to Experience based!

March 31st, 2017|Uncategorized|

Over the last several years, the hotel industry has undergone different stages of acceptance when it comes to losing guests to Airbnb. Airbnb started off as a menace, evolved into a temporary fad, and is now begrudgingly seen as an accepted competitor. According to AHLA reports, Airbnb is growing faster than all of its [...]

Why your satisfied guests don’t bother to write good reviews

March 21st, 2017|Uncategorized|

As you know, it can be frustrating seeing bad reviews pile up on your hotel’s TripAdvisor page. You know that nearly every guest has a great stay- so why don’t the reviews reflect that? At Zenya, we’ve done an analysis and determined, beyond a shadow of a doubt, that you’re not alone. Most hotels [...]