Why your satisfied guests don’t bother to write good reviews

March 21st, 2017|Uncategorized|

As you know, it can be frustrating seeing bad reviews pile up on your hotel’s TripAdvisor page. You know that nearly every guest has a great stay- so why don’t the reviews reflect that? At Zenya, we’ve done an analysis and determined, beyond a shadow of a doubt, that you’re not alone. Most hotels [...]