The U.S. senior housing market is expected to grow at a compound annual growth rate of 5.3% from 2020 to 2027 to reach USD 119.2 billion by 2027. The rise in the elderly population means a greater demand for senior housing. This has, in turn, resulted in stiff competition amongst the assisted living providers to attract and retain residents. In addition to this, tech-savvy population and the millennium family member’s expectations are hard to meet while sticking to the conventional method of managing an organization. As baby boomer’s demand for resident-centered care with higher quality amenities grows, administrators experience immense pressure to provide the ultimate living experience. Hence, the need for assisted living technology can’t be ignored.

Assisted Living Technology is the Game Changer

Interactive and accessible technology is a game-changer for assisted living organizations. Early adopters can differentiate themselves from competitors in more ways than one might expect. Today’s state-of-the-art senior living technology offers ease to all its users while increasing occupancy, retention rates, and lowering staff overload. Because smart technology has changed the way people shop, dine, travel and communicate; the expectation for all other services is to receive an instant response and resolution. New technologies allow staff to communicate with residents and family members with updates on their health and wellness through mobile devices that automatically updates the resident’s records. The best part is residents or family can communicate, make special requests, and schedule activities at anytime, minimizing personal contact.
Assisted Living Technology
Tech adoption climbs among older adults, according to Pew Research. Finding says, roughly two-thirds of those ages 65 and older go online and a record share now owns smartphones. That’s why assisted living leaders are leaning on technology as it drastically improves resident and staff experience boosting their bottom-line.

Communication becomes contactless, transparent, and effective

 

Unlike previous generations where there was minimum technology usage, population trends in technology are driving senior living technology adoption, a must-have to build a competitive landscape. One common concern you may hear from family members is seeking frequent updates about their loved one’s status. Meeting these increasing expectations is then added to your staff’s workload. Instead family members can now log in to their secure portal to view updates on activity, requests and overall health.

 

Assisted Living Technology

In addition to that, a resident can maintain a sense of independence with accessing their own portal to view activities, menus, announcements as well as send updates to their family with photo or video upload capability. At any time if a resident is in distress or needs any type of assistance they can alert the staff with just a click and a response is sent back to the resident immediately.

 

Assisted living technology helps in delivering operational tasks effectively, freeing up your staff to spend quality time with residents

Solving challenges through senior housing software should be the strategy for 2021. Assisted living operators are relying on new systems like Zenya to track staff performance in real-time. Daily responsibilities and checklists are stored in the system and scheduled automatically. Staff can attend and update their duties instantly through their mobile device instead of manually entering the data at the end of their shift. Administration can access their progress from anytime, anywhere creating improved efficiency and transparency. Staff and residents appreciate the higher level of care providing more time for personal interaction.
Assisted Living Technology

Saves time, streamline work, and increase efficiency with automation capabilities

In a highly competitive landscape, the more you automate your operational tasks the more time you have to deliver outstanding care to your residents. Zenya’s workflow automation can help your staff from missing any repetitive tasks. Routine maintenance like carpet cleaning or replacing HVAC air filters can be automated on the schedule at regular intervals. Even health and hygiene responsibilities like vitals, medications, bathing, grooming, or dressing can be automated. Checklists, tasks and reminders can be auto-generated and sent to the appropriate staff. It saves time from manually creating daily lists, updating through data entry and creating reports for management not to mention limiting mistakes or forgotten duties. It can be instrumental in getting referrals from residents or their families.
Assisted Living Technology
On the billing side, automating monthly bills and charges reduces your staff hours spent manually entering the same information each month. Additional charges can be added with a couple clicks. Set the system to send the invoices automatically with enhanced online payment capability, which updates and reconciles immediately. Credit card information is never stored in the system ensuring the highest level of safety through encrypted coding. Eliminate the need to follow up on outstanding invoices by setting up automated reminders for responsible parties.

Streamline your resident reservation process, shorten sales process & reinvigorate marketing strategies, and increase occupancy rates

Let your website put in the overtime. During these changing times, when everything is taking a virtual digital mode, a fully integrated widget on your website can prove to be an effective tool to convert leads to residents. Potential residents and their family members/caregivers can easily find your community and view available units via a virtual tour, as well as have questions answered through automated responses or live chat when available.
Assisted Living Technology

Tracking gets simpler and easier with mobile utilization

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Senior housing softwares like Zenya allow caregivers to respond and record resident activities efficiently. All communication and conversations are recorded. By tracking your resident’s loved one’s history, you can plan and adjust the course of future updates and messages. The system provides your community the ability to continually exceed your resident’s expectations.

Match assisted living technology requirements and transform your business with Zenya. One system that can connect your entire facility; sales & marketing, maintenance & housekeeping, health & wellness, administration & accounting, and above all your residents, family & guests.

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Assisted Living Technology