Redefine your Guest Experience,
Targeted marketing and Team Management with Zenya

Implementing Zenya is so easy, your property will be ready within hours!

Zenya offers a solution for every type of business

Limited Service Hotels

Luxury Hotels & Resorts

Group Travel

Short Term Housing

Insurance Housing

Without Zenya

  • Archaic Phone calls
  • Paper Concierge in the room
  • Reactive – Find out concerns once the guest leaves
  • Manual/Intrusive

With Zenya

  • Modern
  • Communicate in most convenient way of the guest
  • Proactive – More positive reviews to negative
  • Automated

What does Zenya do

Zenya is a two-way personal automated communication platform that enhances guest experiences from start to finish.

Guest Experience

Personalized Guest Experience: Engage with every guest from pre-check in to post stay with our automated configurable messaging system.

Proactively “Recover”: Solve potential issues before your guest leaves the Hotel to avoid negative reviews online.

Build your future audience: With a single click, your positive guests can share their experience online leading to an increase in online rankings.

Targeted Marketing

Personalization: Win over your guests by personalizing their stay within minutes and without any IT involvement (repeat guests, weddings, etc.)

Email marketing with results: With our AI system, hotel teams can define their targeted audience without any technical expertise.

Guest Preference: Automatically track guests behavior to personalize their communication.

Team Management

Single View: A 360- degree dashboard view gives insight into each department’s needs and workload.

Communication: Real-time communication between staff ensures information is exchanged quickly via chat and task workflow.

Automatic Metrics: Our unique automatic measurement metrics identifies the strengths and weaknesses of each team.